Students Services Guide

Description & Categories of Works or Services

Contact Office/ Department

In-charge and email

1

ADMISSIONS, WITHDRAWALS AND RELATED MATTERS::

• Admission & Withdrawal;
• Submission or Withdrawal of Original Certificates;
• Issue of Identity Card & Duplicate I. Card;
• Enrolment forms & formalities;
• Verification of educational documents or caste certificates;
• Issue of Identity Card & Duplicate I. Card;
• Migration to other institution, Selection or change of subjects as per given options; etc.

Administration Office

Section Officer, Administration;

[email protected]

2

ATTENDANCE AND LEAVE MATTERS:

• Attendance Status;
• Permission/Intimation for Leave;
• Leave for participations
• Leave on Medical grounds;
• Benefits /Relaxation in Attendance; etc.

Administration Office

Section Officer, Administration;

[email protected];

3

INTERNAL ASSESSMENT:

• Attendance Status;
• Correction in Attendance;
• Display of Assignment/Project/Practical Marks;
• Correction in Attendance/ Project/Practical Marks

• Administration Office
• Computer Centre

Administrative Officer ([email protected])

STA (Computer Centre)

4

EXAMINATION MATTERS:

• Results;
• Issue of Original Mark-Sheet or Duplicate Mark-Sheet;
• Examination Form submission;
• Revaluation; Rechecking;
• UFM Cases;
• Promotion or Failure cases;
• Ex-Students matters;
• Correction in marks;
• Applying for or dropping improvement papers etc.

Administration Office

Section Officer,Administration;

[email protected]

5

TEACHING MATTERS:

• Conduct of Classes;
• Students’ Assignments, Tests, Presentations, Projects;
• Mentoring or Counselling with Teachers

Concerned Academic Department.

Teacher In-charge of the concerned Department

6

ACADEMIC SUPPORT/UTILITIES:

• Time-Table;
• Allotment/Change of Section;
• Tutorial Groups; Allotment of Mentor, etc.

Concerned Department/

Administration Office

Teacher In-charge of the Course/

Section Officer;[email protected]

7

MARK-SHEET & CERTIFICATES:

• Issue of Original or Duplicate Mark-sheet;
• Provisional Certificate;
• Bonafide Certificate;
• Character Certificate;
• No Objection Certificate;
• Transcripts, etc.

Administration Office

Section Officer Administration;[email protected]

8

RECOMMENDATIONS AND PERMISSIONS:

• Recommendation Letter from Faculty;

Concerned Department

Teacher-in-charge of the Concerned Department

9

VERIFICATION OF PARTICULARS/ ENDORSEMENT ON FORMS:

Verification of student’s particulars or Certification/Endorsement on various forms and letters –

• Scholarship Forms;
• Participation Forms;
• Hostel Accommodation Forms;
• Facilities by Government or NGO;
• University Forms;
• Application for part-time courses;
• Forwarding of Letters, etc.

Administration Office

Section Officer Administration;[email protected]

10

COLLEGE SCHOLARSHIPS, AIDS, AWARDS, MEDALS & PRIZES:

• Screening & Selection
• General Information/Dealing, Issue, Submission and Processing of Applications, etc.
• Disbursement of Scholarships and Aids

Scholarship / Awards Committee/

Administration Office/

Accounts Office

Convener of the concerned Committee/

Administrative Officer;[email protected]/

Section Officer Administration;[email protected]

11

FEE, AMOUNT PAYABLE AND RECEIVABLE:

• Deposit of Fee;
• On-line payments;
• Fee Receipts/Certificates/Break-up;
• Withdrawal of Scholarship Amount;
• Submission of bills for Students’ Activities;
• Advance Requirement for Students’ Activities;
• Refunds/Reimbursements;
• Bank Transfers;
• Cheque Deposits;
• Utilization Certificate;
• Issue of Bills for grants/sponsorships; etc.

Accounts Office

Administrative Officer (Accounts);[email protected]

Section Officer (Accounts);[email protected]

12

STUDENTS CONCESSIONS:

• Concession for Air;
• Rail or Bus Travel, etc.

Administration Office

Section Officer(Administration);[email protected]

13

VENUE BOOKING BY STUDENTS:

• Booking of Room;
• Auditorium;
• Seminar Room;
• Open space or lawn for College Students’ Activities

Administration Office

Administrative Officer;[email protected]

14

STUDENTS BODIES & ACTIVITIES :

• Students Bodies Elections;
• Students Programmes & Activities
• Administrative Support for students Programmes;

-

Concerned Society/

Administration Office

Advisor Student Union;[email protected]/

Faculty Advisor/

Administrative Officer;[email protected]

15

MAINTENANCE & UTILITY SERVICES:

• Matters related to water supply/quality;
• Electrical supply & AC functioning;
• Cleanliness of Class-rooms/Washrooms/Any other area in the Building or Campus etc.
• Matter related to Campus Security;
• Parking;
• Fire;
• Lift;
• Canteen;
• Photocopier Outlet;
• Stationery Outlet;
• Bank; etc.

Administration Office

Administrative Officer;[email protected]

16

FEEDBACK & SUGGESTION

Suggestion and Complaint Box

Convenor, Feedback Committee;[email protected]

17

GRIEVANCE & COMPLAINTS

Student Grievance Committee

Convenor,Students Grievance Committee;[email protected]

18

STUDENTS COUNSELLING

Counselling Services Committee

Convenor, Counselling Services Committee;[email protected]

19

LOST AND FOUND

Administration Office

Section Officer (Administration);[email protected]

20

MEDICAL ASSISTANCE

BHCU Sports Complex

Administartive Officer ( Admin);[email protected]

21

LIBRARY MATTERS

Library

Librarian;[email protected]

22

SPORTS MATTERS

Sports

In-charge, Sports;[email protected]

23

HOSTEL MATTERS

Hostel

Warden, Boys Hostel;[email protected]

Warden, Girls Hostel;[email protected]

24

IT MATTERS

IT Facilities, Gadgets, Equipment, Internet/Wi-Fi Access, Class Room Projectors, CCTV & Related Maintenance   

Computer Center

STA (Computer Centre)